If you are accessing Charter Spectrum and suddenly you come
across a few technical issues that you can’t able to troubleshoot then no need
to worry here you can get complete solution of your issue. In this blog, you
can get the solution to issues like:-
•
Picture quality
•
A movie does not play after ordering
•
The wrong movie plays after ordering
•
Accessing on Demand on some networks
•
Unable to Process Request
For general troubleshooting requirements:
1. Check
behind all TV along with cable equipment such as Spectrum Receiver, VCR, TV,
DVD player, etc. And also check the coaxial cable at the wall outlet for any
damaged or loose connectors.
2.To your
receiver refresh the signal
3. Power
cycles your receiver by unplugging it for at least 10-15 seconds if you still
can't access Video on Demand. To fully
recover Wait up to 20 minutes for the receiver and then turn it back on.
In case you continue to experience difficulties.
1. On-Demand Unavailable:-
Spectrum on Demand may be unavailable, due to traffic on for
a short period of time. So try accessing Spectrum on Demand again in a few
minutes.
Try the general troubleshooting steps listed, if you
continue to experience issues.
2. Digital Tiling/ Scrambled Picture:-
Stop the VOD movie/program as well as try restarting it from
the beginning, if your picture is experiencing scrambling or tiling.
3. Can't Access On Demand on Some Networks:-
You must subscribe, if you're trying to access content on a
premium channel such as HBO, Showtime, Cinemax, The Movie Channel, Starz Encore
or Starz.
4. Can't Fast Forward On Demand:-
Certain On Demand content cannot be fast forwarded, due to
programming restrictions.
5. Can't Record VOD:-
You can only watch a Video on Demand program at some stage
in the rental period for the program. Video on Demand program recording is not
allowed
Still, if you are facing any technical issue then call experts via Charter Spectrum which is listed here.
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